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please help me with this

Asef1
Visitor

please help me with this

Ashampoo_Snap_2015.06.13_10h38m54s_001_.pngplease help me with this 

i brought sony z3 dual last month

since i brought i noticed that when typing there is problem with screen touch system ,as there is specific letters not typing correctly 

first i thought its from screen sticker came with the phone ,, so i used with it ,, but after 2 weeks i remove the screen sticker ,and installed new one which came with the phone , but the problem with typing still there

i did screen touch test  i found that there is longitudinal area not responding to the tough test correctly 

here is the test

Ashampoo_Snap_2015.06.13_10h38m54s_001_.png

https://youtu.be/CMxgGSIMBlo

https://youtu.be/TS1UJefEQzg

http://store2.up-00.com/2015-06/1434177638124.png

http://store2.up-00.com/2015-06/1434177637893.png

[url=http://www.up-00.com/?5aBg]http://www.up-00.com/?5aBg[/url][URL="http://www.up-00.com/"][/URL]

[url=http://www.up-00.com/?8aBg]http://www.up-00.com/?8aBg[/url][URL="http://www.up-00.com/"][/URL]

[url=http://www.up-00.com/][img]http://store2.up-00.com/2015-06/1434177637893.png[/img][/url][URL="http:/...

[url=http://www.up-00.com/][img]http://store2.up-00.com/2015-06/1434177638124.png[/img][/url][URL="http:/...

 

please any help

its a new phone  age only a month 

is it factory problem or software ???

 

3 REPLIES 3
mr_xzibit
Contributor

My best advice would be to contact your local Xperia care my friend.
stockyvillage
Contributor

I agree with Mr_xzbit
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Uliwooly
Expert