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play store not working

johnrambo1
Visitor

play store not working

my play store does not work over wi fi........

it only works on my mobile data......

8 REPLIES 8
profile.country.RO.title
_alexdon_
Expert

Do other apps work through wi-fi?

alexdon
johnrambo1
Visitor

except google voice search    everything works

profile.country.RO.title
_alexdon_
Expert

Go to settings-apps-all,look for google play,force stop and clear data.Retry.

alexdon
johnrambo1
Visitor

still not wprking

profile.country.RO.title
_alexdon_
Expert

Rickard
Master

This sounds like an issue with the WiFi network you're connected to. Have you tested this with another WiFi network? If you have another Android phone you could for example set that phone as a hotspot and connect to it with your Z2.

johnrambo1
Visitor

no its not working in my phone only.

for other handset it works on the same wifi network.

Rickard
Master

Try removing this network from the phone by longpressing it under Settings -> WiFi and then connect to it again.

If that doesn't help i still recommend that you try your phone with another network to see if this is phone related or not.