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Phone won't charge

Unixl
Visitor

Phone won't charge

I'm having problems charging my Z1 be it from the wall charger or pc usb connection. The phone is not dead and can be powered on/off as per normal. It is also able to be detected by the Sony PCC. Only problem is it just doesn't seem to charge and the battery level stays at 1% even after  2 hours or more of being plugged in (was 25% before it went nuts).

Tried turning it off with the wall charger plugged in and the phone briefly shows the red LED but then the Sony logo comes up with the battery bar onscreen and the red LED goes off. Left it alone for a few hours and no progress. I've also tried factory resets and different wall sockets, usb chargers, forced shutdown (vol+pwr) etc to no avail

1 REPLY 1
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_alexdon_
Expert

Try this again:charge for 2 hours,force shut down(power button+vol up until the phone vibrates 3 times).After this,repair via sony update service:

http://www.sonymobile.com/gb/tools/update-service/

alexdon