Phone stuck on xperia loading screen

[zeekdelmuti]

I woke up this morning and tried to take a picture on my phone (sony Ericsson xperia S LT26i) the camera was not working. So naturally I tried to turn it off and on. Now it is Stuck on the Xperia loading screen when you try and turn on the phone and will not move from there. I tried a hard reset (got the 3 vibrations held it a bit longer) nothing but same old thing. I got this phone in november it has been dropped once or twice no water damage for sure! Any ideas of what to do. Tried restarting with a computer hook up, on the wall, nothing. help ,me fix this thing!!!

[Sam]

Try running a repair with the phone powered off:

To repair the phone software
1.     Install PC Companion on a Windows PC from Support
2.     Turn on the phone, and connect it to the PC using a USB cable.
3.     In PC Companion, under Support Zone and click Start.
4.     Under Phone Software Update, click Start.
5.     Click repair phone.
6.     Follow the on-screen instructions. 

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[zeekdelmuti]

Ok so i tried that it updated but still doing the same thing, the little plastic thing that covers where the charger goes fell off. Would this affect this in anyway. I am going to try the repair again

[zeekdelmuti]

Also it says connection error when i plug it in. it says to change the connection mode to mass storage, but doesnt say if this is on the phone or computer. If it is on the phone I cant do it . Any ideas?

[zeekdelmuti]

Still not solved, What can be done?

[zeekdelmuti]

i want everyone to know that these are expensive paperweights!!!!!!!!!! I hate apple but i worked for their tech support, they will work with you......... i wont buy an iphone but at least i could find some sort of support!!!!!!!!!!!