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Phone software update information currently not accessible

Ealinggold
Visitor

Phone software update information currently not accessible

My Xperia U (software version .184) is super slow and crashes often especially when using my contacts trying to send an SMS message.

It takes up to 3 minutes and even then sometime crashes.

Now I am trying to get my phone "repaired" again using the PC companion.

Since yesterday I receive the error message "phone software update information currently not accessible".

Any advice?

Thank you

3 REPLIES 3
Bardia
Visitor

Use SUS (SONY Updating Service) instead of it.PCC has alot of bugs. but you can shut down your phone and reset your PC and  test it again.it work for me Slightly_smiling_Face

Jake-SonyXperia
Champion

Here is a link to the Update Service software.

http://www.sonymobile.com/global-en/tools/update-service/

I hope this helps.

rubenhv
Visitor

Great! It helped! Slightly_smiling_Face Thank you very much!