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Phone slowly charging

WujuX7
Visitor

Phone slowly charging

My phone is really slowly chargind and sometimes its being interrupted. For 3 hours it was only at about 40%

12 REPLIES 12
Samuel1
Hero

Are you charging via the wall socket or via USB/computer? Are you using the phone when it's charging?

WujuX7
Visitor

Via wall socket, no im not using it, its turned off

Samuel1
Hero

I suggest that you try to repair the phone software using PC Companion..

Before repairing your device you may want to backup your information first. Check out this topic for more information on how to.
How to backup?

If the issue should still remain I think that this needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your local support team.

WujuX7
Visitor

I did software repair about 2 or 3 weeks ago, should i do it again?

Samuel1
Hero

Did you experience these issues before the repair?

WujuX7
Visitor

Nope i didnt

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Uliwooly
Expert

@WujuX7

Boot on safe mode and charge your phone again, make sure to use a wall charger and a micro USB cable NOT a magnetic cable

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

WujuX7
Visitor

Its same on safe mode

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Uliwooly
Expert

@WujuX7

are you using a Sony's charger and cable? are you using a magnetic cable? have you tested other cables/chargers?