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Phone shuts down without warning when lightly hit

Wilbso
Visitor

Phone shuts down without warning when lightly hit

Hi. So sometimes when I place my phone on the table, or drop something like a pencil on it, it just dies. Then when I turn it back on, it's fine. It has been doing this for moths now, does anyone know the problem? Thanks
13 REPLIES 13
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Uliwooly
Expert

That's odd, check the SIM card, do you have a micro SIM card or did you trimmed your SIM card?

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_alexdon_
Expert

Yes,it is the SIM card that is moving.
alexdon
Markyjt
Visitor

Hi,
I had a similar problem with mine. Tried everything, sent it to my service providers repair center three times. They then referred me to Sony who had it at their repair center a further two times and still it wasn't fixed. I got fed up and am expecting a delivery of a replacement handset (not Sony) tomorrow. I don't want to dash your hopes but I do feel something needs to be done about the issues with the Xperia J.
Wilbso
Visitor

My sim card is normal, I haven't done anything with it. 

Wilbso
Visitor

They should do something about it.

Wilbso
Visitor

How do i stop it from moving then? Thanks

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_alexdon_
Expert

Wilbso,one post at a time,do not spam the forum.You have the edit reply option.

You can try to remove it and carefully put it back.If still having issues,you need either a new SIM or you have to take the phone into service.

alexdon
Wilbso
Visitor

Sorry alexdon. And guess I will be taking it to service then, since I tried removing the sim. Can't replace it since im in a 24 month contract.
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_alexdon_
Expert

The SIM cannot be replaced?Why not?You should be able to request a new one,for issues.

alexdon