📞 Phone Ringtone plays automatically

[ajithSingh]

My ringtone plays automatically without any incoming calls. I have to reboot my device whenever it happens., please tell me any solution for this. My device Xperia Z3+ (single) running on marshmallow 

[_alexdon_]

@ajithSingh

/t5/Xperia-Z5-Z5-Compact-Z5-Premium/Power-button-plays-ringtone/m-p/1076325/thread-id/6027

[ajithSingh]

Accessibility shortcut is not turned on

And

I rebooted my device into safe mode and restarted again.

Nothing worked 

[_alexdon_]

@ajithSingh Really strange, have you tried to perform a software repair using Xperia Companion?

[ajithSingh]

No...

[_alexdon_]

Really strange because if it isn't fixed in safe mode and it isn't accesibility either, you should perform the repair.

[ajithSingh]

My device is still ringing for 3 hours., Im keeping it in silent mode.

[CameronT]

Hi @ajithSingh,

Welcome to the community.

I recommend you try @alexdon's suggestion of the software repair, as based on the information you have provided, it is likely to resolve the issues you are currently facing. It's quick and very easy to do.