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phone overheats

abbeysom
Visitor

phone overheats

My phone overheats and switches off, even when no applications are running.  Has been sent back twice for the same fault, but to no avail.  Any help required?

2 REPLIES 2
profile.country.GB.title
Uliwooly
Expert

There's probably and app that keep your phone awake and draining your battery, repair your phone with SUS or PCC > do NOT install any app > test it for few hours > if the problem persist then you should take it back to a Sony repair center, if it doesn't then you should add app by app until you find the culprit 

profile.country.GB.title
Uliwooly
Expert