Phone overheat while idle.

[KoK9]

I just bought z5 P 3 days ago. Every things is fine except it battery often drain quickly while idle. I need help. I have tried geenify. No help. Phone very hot when idle even thought i am not even touch it.
http://i.imgur.com/cb7U0dD.png

[zzcool]

but is it normal that it does this i am very well aware of the overheating problems with the snapdragon 810 cpu

[Uliwooly]

@ZZCOOL

Most likely you have a lot of apps running in the background that creates this problem, follow my suggestion and report back.

[zzcool]

Yeah i'm getting tired of this the phone started lagging again and turned the hotspot off and warned about high temp, i may have to return it at this point it's brand new it's not app related as i barely have any apps on it.

[Uliwooly]

@ZZCOOL

You could contact your Local support or you could try this

repair the phone with PCC > do NOT reinstall any app nor backup, don't even enter your Gmail account > once the phone its repaired > charge it > restart the phone > let it cool down > use it w/o installing anything for few hours > see if you experience the same problem, also check the mobile network coverage 

settings > about phone > status > signal strength as if its poor it will heat up your phone and drain your battery. 

[zzcool]

i've checked temp, cpu usage hits about 98% when hotspot is on and once temp goes over about 60-62 degrees c thats when the phone starts lagging, when it hits 63 thats when hotspot is forced turned off and the phone starts lagging extremely for a few seconds.

[Uliwooly]

@ZZCOOL

well of course tethering will heat up your phone. 

[zzcool]

to the point where it doesn't work? is that normal?

[Uliwooly]

@ZZCOOL

Can you try my suggestion and report back? or you can get your device inspected by your Local support

[zzcool]

doing a full wipe is not something i'd like to do i first need to know if this is normal

the phone overheats so much during hotspot that it kills the hotspot this after like 10 min of use

the phone overheats alot so the camera can't be used much

the phone overheats often to the point where it starts to lag

i know about the 810 so i wounder if this is normal

[Uliwooly]

@ZZCOOL

I can't recreate that with my phone, but again, try either of the above suggestions and report back.