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Phone losing signal when connected to car via bluetooth

colint1
Visitor

Phone losing signal when connected to car via bluetooth

My M4 connects to my car via bluetooth and calls work fine most of the time, but sometimes the phone will lost the mobile signal. If I disconnect the phone from the car, it will lose the signal even if it had one when connected. I have to restart the phone to find a mobile signal. 

It's nothing to do with the area as my previous iphone worked fine both with the car and in the area. Just seems to be something that effects the phone when it's been connected to the car. Any ideas on how to resolve ?

3 REPLIES 3
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Uliwooly
Expert

@colint

You could test if it works on safe mode

Jake-SonyXperia
Champion

Hi colint,

Welcome to the community,

What happens if you connect the handset to other Bluetooth devices, do you get the same result?

Cocacola84
Visitor

I have the same problem, in my case I try to connect again after to restart the Phone and the Phone is restart again