Join now - be part of our community!

Phone keeps restarting after software update

Jacoschade
Visitor

Phone keeps restarting after software update

Hi, I've started updating my software of my cell phone this morning and it's been about 6 hours and it's stil restarting the whole time and installing some type of application. 

what can I do to fix this?

4 REPLIES 4
profile.country.GB.title
Uliwooly
Expert

@Jacoschade

You could restart the whole update process.

Jacoschade
Visitor

None of my buttons work. It just keeps restarting the whole time. I left it and the battery died and when i plugged it in it just went on restarting .

profile.country.GB.title
Uliwooly
Expert

@Jacoschade

Remove both SIM and SD cards and check again.

Christofer
Champion

Hi @Jacoschade,

I'm sorry to hear this.

As well as removing any SIM and SD card, try forcing a power off by pressing the volume up (+) key together with the power key for 10 seconds, the phone should vibrate quickly 3 times. Try powering on the phone againa fter doing this.

If it doesn't help you should try performing a software repair using PC Companion.