Phone issues

[crush852]

Hello.Sorry for my bad English. I own Xperia Z1 1 year . Now I need help from somebody . First issue is : I cant remove some music from my phone , some songs are "broken" when I play "broken" song it start , first 10 seconds its okay but then it switch to another song but its still playing same song  ..after maybe 5 seconds song i played turn back but its end of that song ..Next issue is with my photo album , some pictures looks normal but when I click on them to see them they turn to grey  .Third issue is with videos from my video album . When I try to watch them it says "Video is not able to play. Invalid URL adress.". So can anybody help me please? Thanks for answer.

[Thommo]

ok So open Settings then App then swipe to All then locate and open Album then tap on Force stop then Clear cache and Clear data and do the same for Walkman and Movies then perform a restart of your device and test

[crush852]

Will it delete my pictures?

[Thommo]

No but it will delete saved settings which is normally the issue with things like this then after a reboot and re-open of said apps they will then update themselves with the thumbnail info

[crush852]

So ..its even worse now . Maybe 50% of photos are grey and white . 

[Thommo]

If you transfer these photo's to a Pc are they still that colour?

[crush852]

In Pc most photos are okay but still 1-5% is broken . On phone its worse . What now ?

[Thommo]

Were these photo's on an SD card as it could be your card that caused the issue as in been corrupt, It could also be that some of the images were edited and saved as black and white using the Albums photo editor software

[crush852]

Everything is saved at SD Card.

[Thommo]

Could be either of the above but if images are turning black and white and some are corrupted then it's more a mixture of the two - Does or has anyone else had access to your phone to play with the Albums photo editor