Phone is totally dead.What to do?

[zloi47]

Xperia Sola which i have about 5 month turned off when battery was on 40%(was surfing facebook, then put my phone and after 5 minutes when i came back, could not turn it on) Now I can turn it on, restart or power reset with any combination. When I connect it to PC it doesnt show anything. When i connect it to electricity to charge, even LED light is not working.

[Henke]

Have you tried to hold down on/off button and volume up at the same time?

Charge the phone for a few hours and then try to boot up the phone when it is still in the charger.

If you have tried those things and it does not getting any better you should try to repair the phone software:

Click on this link to get Sony PC companion:

http://www.sonymobile.com/gb/tools/pc-companion/

Start PC companion, start "Support Zone", start "Update phone software" and click on "Repair".

Follow the on-screen instructions.

Let me know if you are still having this issue after the repair of the phone software.

[zloi47]

Now LED Light is red but, after connecting it to PC it is red for several minutes as in electricity. After several minutes  LED turns off and I have to reconnect it to PC to make LED turn on. Then after several minutes happens the same.

[Henke]

First you have to charge your phone in a couple of hours, then you can try to start your phone.

If you can not start the phone, try to do a repair in PC companion:

1.     Install PC Companion on a Windows PC from Support

2.     In PC Companion, under Support Zone and click Start.

3.     Under Phone Software Update, click Start.

4.     Click repair phone.

5.     Follow the on-screen instructions.

Then later you will see in the instruction that you have to connect the phone (phone must be off and do not start the phone)

[Fahim715]

Maybe, problem comes fromyour cable or micro usb port from your phone..

[zloi47]

Phone turned off when its battery was on 40%. If it just charged off then i could understand but... It is not even charging. Led light disappears after 5 minutes I plug it to electricity/Computer

[zloi47]

Problem is not in cable. I checked it on another one.

[Henke]

If you have tried all these things without any results, I recommend you to contact your local support and send the phone to a repair center so they can investigate:

http://www.sonymobile.com/global-en/support/contact-us/contact-info/

Maybe there is a problem with the MicroUSB-port on your phone