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Phone is slow/lagging

arki727
Visitor

Phone is slow/lagging

5 seconds to make a call from dialer
Freeze dialer make wrong call easily
Bloodly slow camera and photo app

I see no excuse for a flagship smartphone like this. Which even wrost than Chinese made cheap XiaoMi phone.

Tags (1)
8 REPLIES 8
Phy
Legend
Legend

repair the phone with PC Companion.
http://support.sonymobile.com/gb/tools/pc-companion/
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Uliwooly
Expert

@arki727

Settings > about phone > build number > which version do you have? 

also, did you transferred your old txts and call logs to this phone? 

any antivirus or taskiller or battery apps?

Do you experience the same while on >>> safe mode  ?

arki727
Visitor

@Psy

Which function should I try on PC Companion? I will try it tonight

@ uliwooly,

1. Build number: 21.0.A.6.152

2. I have my phone data transfered from an old iPhone 6, all SMS, call log

3. The antivirus comes along the phone has been uninstalled and no taskiller or battery apps is using

4. Can I know how do I turn on safe mode?

Thanks All

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Uliwooly
Expert

@arki727

That's probably the reason the phone is lagging, you should not sync all your old messages, the preloaded messaging app will display ALL the texts which slow down the phone, unlike iPhone's messaging app or whatsapp that only load few messages per conversation. 

arki727
Visitor

Thanks uliwooly, I can try to do a full backup and remove the message to see any improvement. However, if this work, it proves that Sony is not doing a good job here. Or as may be I am comming from iPhone world that expecting slippery smooth operation is highest piorety to anything.

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Uliwooly
Expert

@arki727

the preloaded messaging app it's not the best, I've been posting about this since the X10, but there are myriad options on the play store, you know, you could just just sync your messages with Google and have them stored on the clouds

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 

As for messaging apps, google messenger its a good option, you can use hangouts (its' already preloaded).

arki727
Visitor

@uliwooly,

Thanks for your recommendation, I have backup and removed the SMS and installed google messanger. Let's see any improvement on these days and will return back!

Thanks again!

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Uliwooly
Expert

@arki727

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