phone getting switched off on incoming calls

[sidharth]

Xv getting switched off when trying to answer a call or on ringing.also noticed a half of screen gets blue flickering sometimes when the keypad is working.it is after the 4.3 update

[sidharth]

hello,

my new sony xperia v started restarting a month back ago while i plug in the charger.it wont restart if i put the cable in and then put the switch on. i have a doubt of my micro usb port had got a small damage while i plug the cable once in a wrong way.will it happen because of that?actually i had an experience also before the micro usb port got the injury.one of the pins in the port got up and i made it down with a pin.wll it be the problem of rom or the hardware.i resetted it and having the same condition now too.

[gwhispererz]

Hi, don't really understand, but it is best to send phone to the local Service Centre to examine the 'damage' (unless you can live with it).

I would suggest you to perform a software repair with PC Companion or Update Service to be sure it is not a software issue.

http://www.sonymobile.com/gb/tools/pc-companion/

http://www.sonymobile.com/gb/tools/update-service/

Be aware that this process will erase phone data completely, backup if necessary.

[manjuboyz]

Hi sidharth

   It happens many times, i dont know what is the speed of the wifi you are using, even i tried once using wifi but i am not able to succeeded, so later used high speed broadband and updated , it installed perfect

what i am suggesting is , try connecting using USB cable and try to reinstall the firmware, it will fix the problem

Manjuboyz

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[sidharth]

I got it downloaded and installed successfully when I cleared ma phone storage(device memory)... Thnk u

[manjuboyz]

Hi sidharth

     Good to hear it fixed, we appreciate your work, take care

Manjuboyz

NOTE:
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[Uliwooly]

Take your phone to a Sony repair center

http://www.sonymobile.com/global-en/support/contact-us/