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phone doesnt go on

KENDALL
Visitor

phone doesnt go on

my phone doesn't go on, the light doesnt go on when I am charging it. I have been charging it for hours. I tried holding the power button and volume down button and still doesnt do anything, the only thing that happens when I press the power button the power lights flashes a few times.

3 REPLIES 3
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_alexdon_
Expert

After you charge it for 1-2 hours,repair with sony update service.

alexdon
JakeSully
Contributor

what he is saying is when he charges the notify dot doesent flash red when it usually does when battery is dead. That means there is a damage or something insideh is phone is broken.

Jake-SonyXperia
Champion

Please use the instructions below to perform a software repair. As this can be related to software.

http://www.sonymobile.com/global-en/tools/pc-companion/

To repair the phone software

1.     Install PC Companion on a Windows PC from Support 

2.     In PC Companion, under Support Zone and click Start. 

3.     Under Phone Software Update, click Start.

4.     Click repair phone.

5.     Follow the on-screen instructions.