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Phone does not charge

tebsake1
Visitor

Phone does not charge

Hi My Sony Xperia does not charge anymore even after a night It gained only 30% of battery pls assist

6 REPLIES 6
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Uliwooly
Expert

@tebsake1

Could you try a different usb cable, or wall charger or boot on safe mode and check again.

Christofer
Champion

Hi @tebsake1,

Does your phone not charge at all or does it charge very slowly? If I understand you correctly you were able to charge it some over night?

sony11112
Visitor

my m2 dosnt charge tooo, it starts cgarging slow and now is dead , at 10 months of use 

1get out this phone of the market 

2pay to the costumers like me, who believed in sony mobile 

3 make hot dogs , or clean floors , but you are not able to build phones 

shame on you 

thieves

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Uliwooly
Expert

@sony11112

Those are harsh words, did you stopped by your Local support?  if you did what did they said about the issue? 

sonylaconchadet
Visitor

so i went to the sony super official warranty place, recomended for mi location from the sony oparetor , it was a cave with 2 guys , they offer me 2 choices , or i leave the phone for the warranty and they will contact me in 30 , yes 30 days and then they can tell what is the problem and if sony will be responsable for the fail, also they told me that is very dificult that sony pay the repair, and the other option was,  i could pay a thousand pesos en they repair it for the next day , the next two weeks i went every day back to the cave to listen "eey come back tomorrow is not finish yet" , today i received a mail that mi device is ready so i took mi phone and back to mi home not so unhappy , now i m with 1 percent of batery and trying to charge it , it doesnt work 

so.... u smart guy, please... tell me ... WHAT DO I HAVE TO DO ????

THE WORST CUSTOMER SERVICE EVER 

Christofer
Champion

I'm sorry to hear that @sonylaconchadetumadr.

The service time differs between different regions and countries so I suggest that you contact your Local support for more information about this.