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I would recommend no one to buy any Sony products, specially their hand held devices. There customer support **bleep** !!! I bought Sony Xperia Mobile phone on Novemebr 2012. It started giving me trouble from Feb 2014 , There was no network signal. Because of this , I changed my network operator also , but the problems remain the same. I went to Sony Authorized Service station AT Dindhoshi Malad (E) Mumbai on March 10 2014.They first asked me to update the software for which they charged 112 bucks.After updating also the problem persists and therefore I again went to the same place.They took my mobile for examine it and returned me a DEAD MOBILE.Yes a DEAD MOBILE.Now they are saying that there is some issue with the motherboard AND IT NEEDS TO BE REPLACED. I dont want to replace the motherboard but I want my mobile back in the working condition as I had given them earlier. I've reached out to the Sony Customer Care many times but they are absolutely irresponsible and haven't been of any help. I didn't expected this type of service from Sony. Below is name of the Service Centre Bill/Invoice no :13054 Krish Electronics , Ajinkya CHS,Near Reliance Energy Office ,W.E Highway Malad(E) , Mumbai I hope Posting this might help .
For further communication please mail me at removed by alexdon
Hi Dushki,
Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
I am sorry to hear about the issues you have had, in this regard I can only suggest that you contact Sony Mobile Customer Care and advise them exactly what has happened, they should be able to help.
I apologize for any inconvenience this may cause.