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Phone dead while charging

jungi
Visitor

Phone dead while charging

This morning I was charging my phone (using wall charger) and it was charged upto 64%. I checked again after 10 mins and the screen was blank. The charging led was also not lit. I tried power cycling it  (vol up+pwr) a couple of time it didnt work. After about half an hour I tried turning on the phone and it worked. I am not sure what the issue is but it has happened once in the past.

Need assistance in identifying the issue.

Thanks for help!

1 REPLY 1
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_alexdon_
Expert

Boot your phone in safe mode,see if the same will occur.It could be related to a 3rd party app like battery savers or task killers:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

alexdon