phone crashes

[frenx85]

hi everyone,

since yesterday I'm experiencing a very annoying problem with my xperia s: I updated the phone to the last android version and the phone turns off without touching it or while I'm using it. I noticed that there's a battery percentage above which continually changes and I don't know why this happens, I use a few applications, I think this variation of battery percentage causes this problem but I don't know how to remove this percentage above,this is a new feature of the last android version I suppose. I tried everything,forced the switch-off of the phone by pushing the power and volume button down for 10 seconds, I also tried to update the phone again but the problem persists. I just don't know what to do,please help me,I don't want my phone to turn off without my permission anymore..thank you very much in advance.

[getandrew]

Hi Frenx,

Clean your internal storage and repair your phone with factory reset using SUS, below is the link to download the sony update software

http://www.sonymobile.com/in/tools/update-service/

Regards,

Andrew

[frenx85]

hi Andrew,

I updated the phone through sony pc companion and it presumably didn't work. I'll try your link if the problem will be occurring and I'll let you know if it worked,thank you.