Phone calls end immediately

[JCQ]

Just happened this morning.
When I tried to call people on my contact list, the keeps being ended immediately. No ringingbl whatsoever.
Would appreciate the help.

Thanks

[Jake-SonyXperia]

Hi JCQ,

Welcome to the community,

Can you advise of any troubleshooting that you may have gone through since the issue started?

[JCQ]

Hi Jake,

Already tried restarting my phone.
Don't wanna tinker on the settings, not sure what might happen.
Although I could still call using apps like messenger and whatsapp.

Thanks

[Jake-SonyXperia]

Can you boot to Safemode and test the device with calling for me?

Safemode instructions

[JCQ]

How do I boot in safe mode?

[Jake-SonyXperia]

Use the blue link I supplied a above it is a Hyperlink to the instructions.

The section that says "Safemode Instructions"

[JCQ]

Hi, the problem still persists during safe mode

[Jake-SonyXperia]

Can you try clearing the Phone app data.

Menu > Settings > Apps > Phone > Clear Data

However it may be a good idea to backup your data using Xperia Companion just in case.

[JCQ]

I see no phone in the apps shown.

[JCQ]

Stirke that, already cleared the data.
Still have the problem