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Phone Broken?

darcycairns
Visitor

Phone Broken?

So I am having a few issues with my phone, the first issue was that my phone has on two occasions randomly started playing songs when I received texts for no reason and I never set my ringtone to play a song from my music library, so i tried to delete the song and it just played another one and then i discovered how to change it back but last week it done it again but isn't now..

Second issue is when i am on my phone randomly sometimes the Google voice search pops up and wont go away without me having to press home which takes me out of the task I am currently doing which is frustrating.

Thirdly now I use the default text messaging app that comes with the phone, and now when I send a text it doesn't appear on my phone but the other party gets the text, and when they reply and I go to open the conversation the text hasn't came through, this only began happening today and I don't know why it is doing this.

Advice on how to fix my phone would be appreciated, thanks.

1 REPLY 1
Henke
Contributor

First we recommend you to repair the phone software and see if the problem still remains after the reinstall.

Click on this link to get Sony PC companion: http://www.sonymobile.com/gb/tools/pc-companion/

Start PC companion, start "Support Zone", start "Update phone software" and click on "Repair".

Get back to us if you still have problems.