PC software download

[#1]

Hi,

I have downloaded PC software companion 2.0 from the sony erricsson website. But when i open the software on my computer, it tells me i need to update the s oftware. But when clicking update, it does not update.

Kindly suggest.

Thanks and Regards,

Sachin

[Dr_Chris]

http://www.sonyericsson.com/cws/support/softwaredownloads/detailed/updateservice/w995?cc=il&lc=en Try using the SE update service application directly, instead of PC Companion.

[Dr_Chris]

Which phone do you have?

[#4]

Hi Chris,

My phone is Xperia arc LT15i.

Thanks and Regards,

Sachin

[Dr_Chris]

No problem, let me know if the update service works OK.

[#6]

Hi Chris,

I am not able to download. Always gets an internal error.

Kindly suggest.

Thanks and Regards,

Sachin

[Dr_Chris]

I don't know which error you're getting, but you could try downloading on another PC as a temporary solution.Do you have any other SE or other manufacturer's mobile phone software installed on your PC?

[Dr_Chris]

Uninstall PC Companion and try again.Also check that your firewall/antivirus isn't blocking it.

[#9]

Hi Chris,

As advised, i uninstall PC companion and then i was able to download Update service software. But when i open the installed Update service, it starts with Resolving network settings and before it is complete i get the message 'No Network'. 'Unable to connect to network'.Please check your network connection and try again'.

But i am already connected to network. In short, it does not work.

Kindly suggest

Thanks and Regards,

Sachin

[Dr_Chris]

You can try it in safe mode or on another PC.