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PC connection problem

muhammads92
Visitor

PC connection problem

I am faced with a strange problem, my USB cable is all ok, since I can charge my mobile through it and connect to SUS through it. A week ago, my mobile used to connect with my pc flawlessly; all of a sudden, it stopped connecting, then I repaired my mobile using SUS, but no help. My Windows 7 gives me the following message

usb.JPG

and below is the message I get from PC comanion

pc.JPG

I have tried everything prescribed by PC Companion and all other what is said here http://talk.sonymobile.com/message/328564#328564

but no cure, help please.

6 REPLIES 6
mcging
Visitor

im having the same problems to .

connecting it in debug mode doesnt help either  , the only thing that did was booting up your pc with the phone connected then for some reason the drivers would install , but now that fails to work for me now.

profile.country.GB.title
Uliwooly
Expert

try this

uninstall PCC > restart your PC > reinstall PCC > disable your firewall and antivirus > turn off your phone > press and hold volume down then connect your phone do not release volume down > wait

is Sony spying on users in this forum?

http://talk.sonymobile.com/thread/60197

Don't forget to mark the Correct Answers & Helpful Answers

RELATED topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

profile.country.GB.title
Uliwooly
Expert

muhammads92
Visitor

it did not work either, I unintalled PCC, reinstalled it, updated it, disabled anti virus/firewall, launched PCC, turned of phone, pressed and held volume down, connected with pc, PC companion detected a Sony phone, but after a few seconds my phone started charging and the header of PCC changed from "Detected a Sony/Sony Ericsson phone to "No phone detected". I have already repaired my phone using SUS, but no help. Can anybody else come forward for help. Thanks

muhammads92
Visitor

Any help???????????

profile.country.GB.title
Uliwooly
Expert

try a different usb port or usb cable, also update JAVA

is Sony spying on users in this forum?

http://talk.sonymobile.com/thread/60197

Don't forget to mark the Correct Answers & Helpful Answers

RELATED topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522