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pc companion

telfer
Visitor

pc companion

I have been asked to do a repair on my handset using PC companion. I have downloaded the latest version but when I open it I do not get any of the options like Support Zone etc just a blank space.

Can anyone help?

3 REPLIES 3
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_alexdon_
Expert

Is your phone locked with a pin?Just unlock the phone,it should appear.If not,download sony update service for repair.

alexdon
telfer
Visitor

No this is before I have even plugged in my phone as it tells me in the instructions I was sent by Sony.

There are supposed to be applications within the PC companion from what I can see but mine is blank!

profile.country.RO.title
_alexdon_
Expert

You could try to reinstall PCC,make sure Java is up to date on your computer.If nothing works,just download sony update service.

alexdon