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Pc companion

kaiser
Visitor

Pc companion

I installed pc companion, but when i click "start" on "Support Zone" it says aplication not installed. Looks like it cant access internet, cause when i check settings and proxy settings it says that pc companion cant connect to internet. I tried even with firewall turned off. My OS is Windows 8 64bit

14 REPLIES 14
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_alexdon_
Expert

Try run as administrator,see if it works that way.You want to update with pc companion?

alexdon
kaiser
Visitor

Just tried it, doesnt work 😕 Yes i want to update it, actually try to repair it cause mine touchscreen dont work (top 1.5 cm dont work, no reaction to touch, altough it shows everything, shows surface update etc.)

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_alexdon_
Expert

Download sony update service,try repair with it.

alexdon
kaiser
Visitor

But i tried that also, dowloaded from sony site, and cant find my xperia SP on the list of devices. Z1, Z, L and other are there but no SP. I tried lot of stuff, and then came here for help, dont worry i tried everything first. Do you have some other link for SUS cause on that one there is no mine phone?

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_alexdon_
Expert

Nope,that is the SUS recommended for everybody.I have seen many encounter this problem,they cannot see older devices,but SP is rather new.Cannot you select from other categories,like year or something?Try to reinstall PCC.

alexdon
kaiser
Visitor

no luck with pc companion. Why there is no sp in SUS :S pokit_3416a75f4cea9109507cacd8e2f2aefc.jpg

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_alexdon_
Expert

I do not know,it is so awkward,somebody has all the models,somebody does no have all the models...

alexdon
mrjraider
Visitor

Sony has removed SP out of the last SUS. It is really annoying....

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_alexdon_
Expert

It cannot be,how could they remove SP which is a 2013 device?There must be a trick.

alexdon