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pc companion restore deleted my existing text messages

red197
Visitor

pc companion restore deleted my existing text messages

Hi, 

I had to send my phone in for repair and when I got it back i received several txt messages, before I was able to run PC Companion (2.1) to restore my data. When I restored my data, PC companion deleted the sms messages on my phone. One of them was important. Help! Can I get it back?

Thanks,

Erica

3 REPLIES 3
dm84
Contributor

if you performed a back up before you restored your device , you can retrive it frome back up 

red197
Visitor

no, i didn't backup. these were messages i got in the space of a few hours between the time i got my phone back and the time i restored...

i'm not sure why there was no warning that doing a restore would delete existing data...that would have been helpful.

dm84
Contributor

i'm so sorry to hear that but no way to retrive them unless you have a pay mothly contract then you can see the numbers on your bill online . p.s there's definately a warning stating retore will wipe all your data pls back up before you continue