Pc companion Problem Help

[#1]

I am unable to install pc companion

i thought it was problem on my windows 7 before

and now i formatted my c drive n put windows 8 developers preview and still having that same problem

check the image i inserted please help me as im using xperia neo and want to use the wifi sync function

[mustang2011]

Right click on PC companion.exe and select 'run as administrator', then install.If still not installing then download the application to pc from sony product support and install it. If problem persists give details.

[#3]

tried as admin n downloaded from sony support still same problem what more details to give?

[gwhispererz]

Hi, suggest you check system requirement for PC Companion.

Recommended system requirements:

Internet broadband connection

Intel® Pentium® 4, 3.6 GHz or equivalent AMD processor

500 MB free hard disk space

2 GB RAM

1 available USB 2.0 port and USB cable

Microsoft® Windows XP™ SP2 (32 bit), Vista (32/64 bit) or Windows 7 (32/64 bit)

Did you disable Anti-virus and Firewall during the installation?

[#5]

yes

all requirements are met still not working

[gwhispererz]

Possibly conflict between your PC and PC Companion?! Are you able to try on another PC/Laptop?

[#7]

yes it works on other pc but before it would it work on mine also

[gwhispererz]

I see, therefore confirmed that it is a PC issue.

Just to be sure, is your PC running on Windows 7?

[#9]

yeah

i formatted full c drive n put 7 again still same problem

[gwhispererz]

As stated 'A problem caused the program to stop working correctly', guess you have to sort out that problem in Windows 7.

Are you able to restore your PC to factory settings? Definitely better than formatting it yourself, probably missing some steps/drivers during the process.