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PC Companion Errors

TinaBison
Visitor

PC Companion Errors

Hi!

I recently downloaded and installed PC Companion so I can easily transfer my data from iPhone > Xperia.
I continue to receive the errors such as


' Software update information currently not accessible '
' The application could not be installed. Please try again later '
I updated the software directly on my phone, so that is fine.

I looked in previous threads about the same issue and I have done everything (I think) mentioned.
I turned off any firewalls, rebooted in safe mode (uninstall + reinstall)

Still no luck! It seems the program cannot get an internet connection.
Is there a way I can manually adjust the proxy settings so it will work?
If there are any other options please let me know.

Thank you!

Kristina

4 REPLIES 4
profile.country.GB.title
Uliwooly
Expert

Quite odd, how about SUS

Update Service (SUS)

Sam
Legend
Legend

Please also ensure you have the latest version of Java installed: http://www.java.com/en/download/index.jsp


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Tina-Bison
Visitor

This seemed to have fixed the issue.

Thank you so much Slightly_smiling_Face

sron
Visitor

Hello,

I tried to do update as explan that link: (for xperia x10-mini)

 http://talk.sonymobile.com/t5/Xperia-Z1/PC-Companion-Errors/td-p/411309

 at the Update Service (SUS)

I hold the return key as said at the Update Service and connect the USB to my comp, but the smartphone has been stack, the green indicate light on but nothing else... 

What can I do?

I will very appreciate your help.