Over Data Consumption by exchange mail app

[rajabertie]

Hi,

i;m using the default mail app to access my company MS exchange mail. After the .587 update i found out that this app is syncing too much. when ever my Ray is connected to a data service (2G, 3G, WiFi) is starts to sync lot of data. when i see the data usage it consums the majority share. like 800MB for every 1000MB used. and all the data comes as backgroud data. even if i restrict background data it does not stop syncing. is there any way to restrict the data usage as it consumes all the data provided and battery just for syncing. this forces me to turn off data service when i dont use my Ray. with the previous firmware my mobile used to be 24/7 connected to data sarvice and i had 16 hrs battery back up. now it last only for 3 - 4 hrs if i dont trun off the data service.

[Johan]

That sounds strange. I know that when using Push the phone will consume more data and battery but I suggest that you check if you notice any improvement after reinstalling the phone software using SUS.

http://www.sonymobile.com/gb/tools/update-service/

[rajabertie]

thanks for the info Johan. i'm waiting for the next update. so when i update the next time i'll try with SUS.

[PetterW]

I know it's horrible. I use Exchange app for two accounts. Also on build 587. The other day the phone started drain battery (from full to dead in six hours) and the data consumption jumped to crazy figures (my stats cell data from last week: Sat 1670 KB, Sun 505 KB, Mon 158 MB!, Tue 390 MB!! - force closed Exchange process and did not restart it by not opening the faulty app, Wed 1400 KB). Removed accounts, will have to manage without corporate mail on Android it seems.

Such a crapplication. And the answer to solving Android problems (which are plenty) is very often 'reinstall'. Which is just as much crap.

I'm not holding my breath for Xperia Ray updates either...

[rajabertie]

i solved this problem with few simple steps.

* first remove the current account.

* now create the new account

* change the usename(ie: in the first screen in set up, give any dummy username and password. then select manual config and enter the correct credentials)

* now the new account will work properly.