not vibrate

[bobino82]

My smartphone xperia SP does not vibrate anymore.suggestions?

[_alexdon_]

Did you look in settings-sounds to see if vibrations are enabled?Also,didn't you set the phone sillent mode?

[bobino82]

Yes.vibrate is active but not found when message or calls arrived. I use Diagnostics app and not found

[_alexdon_]

Force shutdown:

http://userguide.sonymobile.com/referrer.php?region=global-en&product=xperia-sp#!Turning-on-or-off-t...

See after.

[bobino82]

I have to reset a smartphone?

[bobino82]

This procedure does not work unfortunately. The device still does not vibrate

[_alexdon_]

Repair with SUS:

http://www.sonymobile.com/gb/tools/update-service/