Not ringing on outgoing calls

[ee3]

When a call comes, the phone rings normally.........but when I receive the phone call, the caller can hear me but i cannot hear the caller

And when i call someone the ringing is not heard.........in fact nothing can be heard,but as soon as i put the speakers on,the phone functions normally.I can talk only when the speaker is on. When i turn off the speaker its like i have muted the phone and not a single sound can be heard what the speaker is saying

PLZ PLZ HELP !!!! 

[Thommo]

Try performing a system repair using PC Companion as this will often fix issues - This will factory reset your phone and erase all data so best to backup before you begin

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP