no update & no connect

[beera]

i want to update my android software but i can't !! 
& my connection btween the phone & pc companion doesn't work ?!! 
what can i do ?

[Uliwooly]

You have to elaborate 

[_alexdon_]

Do you have a stable internet connection?You can use sony update service for better results.

[beera]

elaborated before , but i still have the problem ?!!  

[beera]

yes , but still have a problem

[_alexdon_]

Is your phone locked on a specific carrier?The update must be approved before you can have it.