No Sound picker for Experia Z1

[shuy_anne]

I can no longer access the sound picker from my phone? Whenever i tried changing my ring tone it pulls up the file commander.. There used to be a prompt for the sound picker.. How can i fix this?

[Jake-SonyXperia]

Hi shuy_anne,

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

This sounds like you have chosen a default app. I suggest you do the following.

Menu > Settings > Apps > All > Sound Picker > Tap Clear Defaults.

Once this has been done, simply try assigning a new ringtone.

I hope this helps.

[shuy_anne]

Clear Defaults is grayed out

[Jake-SonyXperia]

Try this.

Menu > Settings > Apps > Press 3 little squares on top right hand side > Press Reset App Preferences.

Let me know if this helps.

[shuy_anne]

Tried it.. it's still grayed out

[Jake-SonyXperia]

This will stay greyed out, you should however be able to choose Sound Picker now in the list?

Can you please confirm.

[ozgur-gs1905]

hi, 

i have read all 6 massages regarding the same topic. i have tried out resetting the apps. however, it istill gives "unfortunately sound picker has stop working."

i dont know what to do more. even i can not see the notification sounds in my phone. all are disappeared. after getting lollipop update, a start facing this problems. i am using xperia z1 c9603. please advise.

thanks.

ozgur

[Qatrium]

Try this:

- Go to Settings -> Apps -> All -> Sound Picker -> Clear cache and restart your phone.

[ozgur-gs1905]

thank you.

but i have tried all written advices above. even the tab for "clear default" is not active. 

[Qatrium]

Clearing cache was not mentioned above, that's why I suggested it.