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no reception

sha7xb005
Visitor

no reception

Hi I have just bought a Xperia arc S lt18i

It worked fine when home, I turned it off to fly out to work when I turned it back on I could not get any recption.

I have put my sim card in another phone and it worked fine.

I put their sim in my phone and it did not work. I have tryed re booting it no luck.

and no it is not on air plane mode. can any one help please

  i am lost.

4 REPLIES 4
Q2000
Visitor

if you running android 2.3.4

Go to settings / wireless and networks / mobile networks / network operators

And make sure select automatically is enabled

Also Go to settings / wireless and networks / mobile networks

and make sure network mode is

WCDMA (preffered)/GSM

sha7xb005
Visitor

Sorry that does not work it says no networks found There is network here I think that my phone is just broke.

any other suggestions

Petter
Enthusiast

Sounds like it would be wise to try performing a repair of your phone's software.

You can easily perform the interaction with our program Sony PC Companion, available for download from the link below.

http://www.sonymobile.com/gb/tools/pc-companion/

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sha7xb005
Visitor

I downloaded the PC companion on to computer a few days ago, to try and fix the problem

how do I do the Repair of software.. The Phone is only a few weeks old.