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no power now

fortytwa
Visitor

no power now

hi ..after replacing a smashed screen on my xperia s, it now will not power up...any suggestions on how to fix are welcome

cheers

7 REPLIES 7
Henke
Contributor

Hold down on/off button and volume up until you feel a vibration (phone will restart)

or hold down on/off button and volume up until you feel 3 vibrations (phone will turn off)

Try to charge the phone for a couple of hours. You can also try to do a repair of the phone software and see if that will solved the problem:

Click on this link to get Sony PC companion:

http://www.sonymobile.com/gb/tools/pc-companion/

Start PC companion, start "Support Zone", start "Update phone software" and click on "Repair".

Follow the on-screen instructions.

fortytwa
Visitor

the phone has been charged for hours ...the orange light shows power charging, but phone still will not power on.

Henke
Contributor

Have you tried all these things I said earlier? Have you tried a repair of the phone software?

fortytwa
Visitor

the phone will not power on....all i done was take old screen off and replace it,,,it will not switch on...i have it connected to laptop, another sony product...pc companion will not recognise phone is connected. and yes i did try the above,,,i tried all this before posting my original question thanks

Henke
Contributor

Okey if you have tried all these things I recommend you to contact your local support for further information on how to send it in to a repair center for investigation:

http://www.sonymobile.com/global-en/support/contact-us/contact-info/

fortytwa
Visitor

thanks for your help ...have a nice day Slightly_smiling_Face

Henke
Contributor

Thanks! Have a good day!