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No Mac or IP address

Nikki3
Visitor

No Mac or IP address

I have tried rebooting everything and done the software update /repair my phone on the pc companion with no luck. I have had no WiFi since October! My partners WiFi works fine so I know it's not a router problem.
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Rickard
Master

I'm sorry to hear that.

If your phone doesn't display any MAC-address for WiFi and a software repair using PC Companion doesn't help i recommend that you contact your Local support for help with having the phone sent to service to have this checked.