I have contacted Sony multiple times before posting here. Sony reps are blaming it on the courier service and are unwilling to provide any proof of delivery. I have been told by Sony reps that they filed a claim with fedex which was rejected so they closed the claim. Now I will have to chase the courier guys to get my money back.
This is why anyone who is thinking about buying a Sony product should think again. There is zero ownership of a problem and post sales support is a nightmare to deal with. And I am talking about THE flagship model of smartphone Sony is trying to sell today.
