Never-Ending reboot..!!

[xperia_neo]

Hi,

I'm a happy user of 'Xperia neo V' that I purchased during august, 2011.
Right now, I was using ICS-4.04 (Updated via PC Companion suit).

I'm facing a strange issue - Last night my battery was completely discharged and phone got off.
Since then, I tried to turn it on multiple times (..while charging, as well as after charging for few hours).

But, every-time when I try to turn it on --

1. I'm able to see 'SONY' logo, followed by
2. a shininig 'XPERIA' logo as boot screen.
3. *sometimes*, I'm able to see the unlock-pattern screen along with date and battery details. Then, within 1/2 seconds
4. I see a *dim* 'XPERIA' logo, after which
5. My phone boots again (goto step 1)

- It keeps rebooting till I remove the battery from my phone.

Wanted to update my phone to check if it can work without visiting the service center.

..couldn't do it, as I'm a linux user (and the PC Companion software is not working with wine).

(Last time when I updated my phone, I was on a company tour, and did it using my office laptop).

I want to know if I can change the *complete-body* of my phone.

I'm using the blue-black version and would like to have the same *new* body again.
I don't use cover for my phone and now within a year it has got a lot of scratches.!!

Thanks in advance.

Best Regards,
-

[Sam]

Unfortunately without the ability to reflash the phone I can only advise that you return the phone for assessment by an authorised repair agent; they may also be able to help regarding your second question.

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[ankurrapria11]

same is happening with me with new ICS update. Even could not connect to PC companion. A lot of people having same problem with this ICS update, so it seems that some fault with the update , Sony has  to fix this bug....