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Network

kumberel
Visitor

Network

Network reception is not stable..i keep getting no service on and off.
9 REPLIES 9
fsnicolas
Visitor

Just got an Xperia L from my network provider. I placed my sim in it but there is no network signal at all. I put my sim back in my old phone and checked for network signal and there was signal. So it's really a problem with the phone. Do I need to check the network settings? I've tried searching for available networks and the phone detects my provider. But it does not want to connect whether I choose connect automatically or choose manually. Please help. Thanks.

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_alexdon_
Expert

Go to settings-network and set it on GSM only,it should get 2G signal almost anywhere.If not,take the phone back and see what is wrong.

alexdon
kumberel
Visitor

i have the same problem with network reception..it comes on and off but when i place my sim card in another device network reception is full all the time.whats wrong with xperia phones...i begginig to loose trust.
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Uliwooly
Expert

@kumberel

How old is the SIM card? are you using the correct SIM card size? any antivirus or taskillers? 

Phy
Legend
Legend

Does it work if you boot on safe mode? if it does, then it could be a third party app creating this problem.

How to boot on safe mode.
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008
kumberel
Visitor

am using a standard sim card size..this issue started acting up this July..i had an AVG antivirus but later uninstalled it.
kumberel
Visitor

i did make a sim replacement just a week a ago....and i' try that safe mode
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Uliwooly
Expert

@kumberel

Odd, but SIM cards stop working, try another SIM card and test it, or repair the phone with PCC and report back 

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 

SophiaW
Enthusiast

Hi kumberel

Try different sim card(s) in the handset to see if they work, if they do not then there may be an issue with the sim card reader. If another sim card works in the handset it may just be the sim you are currently using with the problem. 

If no sim cards are recognized, run a repair like @Uliwooly suggested and if it doesn't resolve anything - contact Sony Xperia Customer Care in your region.