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network reception Z1 Compact

Alscaff
Visitor

network reception Z1 Compact

Whenever I'm outside a 4G area my phone regularly shows a signal strength 'H' or 'H+' but I still have no network connection. I can't use any app that requires one. As soon as I return to an area with much better signal strength, functionality returns. 

5 REPLIES 5
Sam
Legend
Legend

Just to clarify, do you mean network connection in general (so no calls/messaging) or just data connection?

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Alscaff
Visitor

I was meaning data connection.
Samuel1
Hero

It sounds to me like you should contact your operator at first to see if they have any idea what's going on.

Alscaff
Visitor

They say everything looks good from their end. Handset says I have a great signal but I can't use the internet. 

Sam
Legend
Legend

Have you tried this: Main Menu > Settings > Xperia > Internet Settings > Accept > If prompted, select your network provider.

This will allow your handset to download the correct internet settings and should resolve the issue.

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