Join now - be part of our community!

Need Some Help Over Here

Not applicable

Need Some Help Over Here

Hi, i am currently using Xperia Pro but i found out that i couldn't install the pc companion onto my laptop. Is there something wrong with it? It kept on says that MTP Usb Device fail..what does it suppose to mean?

3 REPLIES 3
Nabeel
Master

http://talk.sonymobile.com/thread/35402

http://talk.sonymobile.com/thread/34042

Boot pc in safe mode with networking on,,, make sure your WMP is up to date Slightly_smiling_Face

Not applicable

How do i know that my WMP is up to date?Sorry but i'm kind a slow on things like computer.

Nabeel
Master

WMP, > right click anywhere in the top region > CLICK ON HELP > check for updates

Install java as well http://www.java.com/winoffline_installer

Did you check the above links as well ?

Disable antivirus and firewall as well