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Native Contacts App

Bluesman65
Visitor

Native Contacts App

Having issues with the subject crashing when choosing certain contacts that I have created under favorites within my Google account. Doesn't make sense since some will open normally. The others simply closes the app completely and to take it one step further it does the same thing if I just scroll down to the same contact in the list of all contacts. I have cleared cache and force stopped the app and have completed a system reboot to no avail.
17 REPLIES 17
Roadrunny76
Enthusiast

You have to keep pressed the power off option
Bluesman65
Visitor

Release it then press again to bring up the safe mode option
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Uliwooly
Expert

no

Press and hold the power button until you see the pop up menu > release the power button > long press on the power off option of the menu. 

Bluesman65
Visitor

Perfect thanks
Bluesman65
Visitor

In safe mode it worked fine so how do I identify the third party app that is causing the issues?
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Uliwooly
Expert

You could uninstall one at a time until you find the culprit, it could be an antivirus, taskiller, battery app, ram app, clean master, etc. 

Bluesman65
Visitor

Google Plus was the culprit would have never guessed it would've been that app.
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Uliwooly
Expert

I'm glad its working fine now