My Xperia Z1 won't turn on and keep vibrating when connected to charger or PC

[ximahmoud]

Hello,

my xperia z1 battery was drained off. i charge it with a galaxy charger but it didn't work then after went home i charged it with the original charger and tried to turn it on but it didn't, i left it over the night to charge then i woke up on a 3 continuous vibration sound, it kept vibrating till i disconnected the charger but it didn't turn on at all.. and every time i tried to put it to charge or connect it to pc with its USB cable it keep vibrating till i disconnect it.

i don know if this could caused the problem but i used it to film videos in the pool but it was working very fine after that for more than 3 hours then when the battery was totally empty this happened.

i tried mostly everything. i tried pressing volum up/down with the power button, i tried the red button beside the sim card slot, i tried connecting it to the pc with PC companion running repair but nothing work. it won't turn on, nothing from the LED indicators, just RED & Blue flickers appear wehn connecting to charger or to PC with the USB cable.

anyone can help with anything that could solve this problem.

Thanks

Mahmoud

[_alexdon_]

Try to follow these steps: perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 80% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

[ximahmoud]

tried that.. nothing happened

[_alexdon_]

You need to have the device examined at a sony service:

http://www.sonymobile.com/global-en/support/contact-us/

[Mohammad91]

Hello , 

did anyone know what is the problem  

 won't turn on and keep turn red light  when connected to charger , when connected to PC keep turn red and blue light 

thanks 

[zers13]

my xperia z1 wont turn on or neither the red light appear, but few minutes ago i charge it using my car usb and it works well. and i disconnet it until the batery drain out. but wont start charging when im using my ORIGINAL SONY charger. whats the issue? Help guys.