my xperia z access firewall every time i unlock the screen

[joedentdz]

i need help please and i m tiried off this every single time i  unlock my screen to access my home for any thing and even when the phone goes to sleep mode i get this black screen with th title of firewall service and it dont go even when i touch the bottum of return please help

[FrontierGate]

In WiFi setting of your phone, did you set Wi-Fi sleep policy to "Never"?

[joedentdz]

no it s always

[Christofer]

Hi @joedentdz,

This sounds strange.

Does it happen no matter which Wi-Fi network your phone is connected to or just with your home Wi-Fi network?

Could you test your phone in safe mode and see if the same thing still happens?

[miteto]

Hello everyone,

I have the same problem with my Xperia S. I've entered the safe mode and nothing happens. It shows the firewall screen everytime... It happens every time no matter I'm on Wi-Fi or on 3G. When I turn off the internet connection this problem disappears.

Please advice...

[wildaM]

its the same for me. please help US...

[Christofer]

@wildaM Could you post a screenshot of how it looks when this happens?

[Zanny92]

Hello!

My friend has the same problem on his xperia T3, everything he does the black screen pops up for a FirewallService even in safemode.
He downloaded a program from google play and after he deleted it this startet.
Here is a pic

Please help

[Christofer]

@Zanny92 Thanks for posting the screenshot!

If it even appears in safe mode you should perform a software repair using PC Companion of the device. After the software repair, start the phone before restoring any backup so that you can confirm that this screen doesn't appear anymore.