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My Xperia S not turning on (motherboard short circuit)

gsbalu
Visitor

My Xperia S not turning on (motherboard short circuit)

Hi Sony,

My device has stopped working after exactly 1 year, warranty has expired.

I have changed my computer cabinet, while connecting the front USB cable to the computer motherboard I did a mistake, connected it wrongly that is opposite side.

Later I connected my device to the PC front USB port, my xperia s is dead and not responding for anything, I tried all the possibilites to make the device on. Then I took it to the sony service center, they said tat your motherboard has to be replaced, which will cost me around 11k, I was just shocked to here that, instead of repairing the broken part they want to change the motherboard itself, Then nobody wish to buy sony mobile it this happens as I have spent 26k my hard earned money, and now I felt really bad. And the service guy told that your device is working if the charged battery is replaced, he suggested me to take to a local service center, I paid 112 rs for that information and took back. Wrost experience in the sony service center, they are just not cared about the customer satisfaction.

I have connected my nokia 5230 to the same usb port but it's just restarted and working fine.

I really fedup with this issue I will never buy sony again.

4 REPLIES 4
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Uliwooly
Expert

Sorry to hear that but the motherboard has to be replaced as its all together

http://www.sonymobile.com/global-en/support/contact-us/

Aamirx27
Visitor

Why the Whole Motheeboard when only the Power IC has to be Changed. I have had the same Issue and sony exactly said the same. I still have handset with me dead and bought a S4. Investing 12000 in a dead phone means no sense Sony. It could cost a 1500 to replace IC but sony wants to have 12000 for the replacement. 


Indrak
Visitor

I have same problem but sony service center said me it is a sony erection phone so we cant repair this phone. why they said this? no parts are avilable to replace and maintance for this phone . SONY IS THE WROST PHONE OF THE WORLD. I NEVER PURCHASE THIS PHONE AGAIN AND I DONT RECOMENDADE FOR SONY MOBILES.

basan
Visitor

BRO FROM WERE YOU GOT YOUR POWER I.C. REPLACED... IN THIS MUCH CHEAP PRICE ...YESTRDY MY XPERIA S ALSO GOT DEAD AND NOW I DONT WANT TO SPEND SO MUCH IN THIS CELL PHONE .... SO PLZZ TELL ME FROM WICH LOCAL REPAIRER YOU GOT YOUR IC REPLACED IN SUCH A LOW CHARGE...