To unlock the pattern screen lock without signing in with your Google account. Repair your phone software.
- On the computer: Start PC Companion.
- On the computer: In the Support Zone descriptor, in the Software Update section click Start Repair and follow the instructions on the screen.
- Turn off the phone.
- Connect the USB cable to your computer.
- On the phone: Press and hold down Back key and connect the USB cable to the phone.
- Follow the instructions on the screen.
Note: The software in your phone will be replaced. All personal data stored in your phone will be lost.