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My phone Sony Xperia E Dual restarts automatically

snehaca02_gmail
Visitor

My phone Sony Xperia E Dual restarts automatically

I have bought the Sony Xperia E Dual 1 week ago. My phone restarts automatically. I don't play games at all on it &

haven't downloaded much apps. I have scanned my phone many times for a possibility of virus but there's not a single one.

Please guide me

11 REPLIES 11
Henke
Contributor

Check if you have certain apps installed such as: Battery saver-app, Task manager, Task killer-app, Anti-Virus-app.

Uninstall those apps and see if the problem is solved

If problem still persists I recommend you to do a repair of the phone software:

Click on this link to get Sony PC companion:

http://www.sonymobile.com/gb/tools/pc-companion/

Start PC companion, start "Support Zone", start "Update phone software" and click on "Repair".

Follow the on-screen instructions.

snehaca02_gmail
Visitor

Can i update my phone software myself or i should take it to the sony service centre only.

Are there any risk involved or precautions to be taken while updating the software..

And how can i take backup of my phone memory to the memory card..

please ans.

Wildcat
Visitor

Hallo

my phone E Dual also restarts, every day like on schedule at day time...It happens always, when it loses net (one sim goes out, then another one goes out, then it restarts). Every day.

And you know what?

With all other surprises from this Sony product, like

-impossibility to choose the melody I like for different contacts from my own library (this piece of plastic understands only melodies installed, all others, even if chosen, it plays on incoming call like the system sound Castor, and it never solves), and

- random viwing of graphic files from the gallery (it sees SD-card and external card also randomly), and

- stammering sound from the player as the melody stumbles once in a while while being played, and

- crunching of the phone case, and

- the quality of fotos next to nothing

etc., etc.

I found one good solution for stop being irritated with all this and it's so simple - any other brand except SONY from now on.

csghorpade
Visitor

Hello I bought Sony xperia c2305 one month ago my phones goes automatically restart
Every day more than 4 to 5 time
Please guide us
Vengence
Contributor

Repair with pc companion Or Sony update utility on a pc or laptop
fsmk
Visitor

i had tried that uninstalling the battery saving app and it works and it do not re starts now at any time but whats my problem is the mobile get hanged while ending or opening the call history or dial pad and my mobile gets late while moving the screen.so please help me to give me a suggestions.

garvitsharma
Visitor

I m very sorry to say that my 1 week old sony Xperia E1 is getting restarted again n again
After doing all trys like repairing software, reseting. My fone is just like that
Unfortunately i m not happy with ur product at all
Please suggest me some permanent solution for my problem
profile.country.RO.title
_alexdon_
Expert

Did you try to remove the SIM?

alexdon
garvitsharma
Visitor

After software repair???