Share your experience!
I have bought the Sony Xperia E Dual 1 week ago. My phone restarts automatically. I don't play games at all on it &
haven't downloaded much apps. I have scanned my phone many times for a possibility of virus but there's not a single one.
Please guide me
Check if you have certain apps installed such as: Battery saver-app, Task manager, Task killer-app, Anti-Virus-app.
Uninstall those apps and see if the problem is solved
If problem still persists I recommend you to do a repair of the phone software:
Click on this link to get Sony PC companion:
http://www.sonymobile.com/gb/tools/pc-companion/
Start PC companion, start "Support Zone", start "Update phone software" and click on "Repair".
Follow the on-screen instructions.
Can i update my phone software myself or i should take it to the sony service centre only.
Are there any risk involved or precautions to be taken while updating the software..
And how can i take backup of my phone memory to the memory card..
please ans.
Hallo
my phone E Dual also restarts, every day like on schedule at day time...It happens always, when it loses net (one sim goes out, then another one goes out, then it restarts). Every day.
And you know what?
With all other surprises from this Sony product, like
-impossibility to choose the melody I like for different contacts from my own library (this piece of plastic understands only melodies installed, all others, even if chosen, it plays on incoming call like the system sound Castor, and it never solves), and
- random viwing of graphic files from the gallery (it sees SD-card and external card also randomly), and
- stammering sound from the player as the melody stumbles once in a while while being played, and
- crunching of the phone case, and
- the quality of fotos next to nothing
etc., etc.
I found one good solution for stop being irritated with all this and it's so simple - any other brand except SONY from now on.
i had tried that uninstalling the battery saving app and it works and it do not re starts now at any time but whats my problem is the mobile get hanged while ending or opening the call history or dial pad and my mobile gets late while moving the screen.so please help me to give me a suggestions.
Did you try to remove the SIM?