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My phone is not switching on

mjwithme
Visitor

My phone is not switching on

my phone suddenly switched off when i tried to unlock it and it never switched back on. after seeing the solution in the net i am now charging it, initially it was just blinking read and vibrating for 3 times, but now no reaction at all, i have been charging it for 1 hour, help me please

8 REPLIES 8
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Uliwooly
Expert

If that doesn't work then you will have to take stop by your local Sony Xperia Care

http://www.sonymobile.com/global-en/support/contact-us/

mjwithme
Visitor

should i charge for further more hours

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Uliwooly
Expert

Yes, you can connect the phone to a wall charger > press and hold power & volume up for 10 seconds > let it charge for 3 hours 

make sure to use a wall charger and not the dock or a computer 

mjwithme
Visitor

yeah doing it but no led is flashing 

mjwithme
Visitor

donno whether its charging or not

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Uliwooly
Expert

just leave it charging for 3 hours 

mjwithme
Visitor

can youuu tell me what is the reason that my phone is not switching on, what would be the real problem

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Uliwooly
Expert

If my suggestion didn't worked, stop by your local Sony Xperia Care